OMARI, M. The Application of the DMAIC approach of Lean Six Sigma in the optimization of response time to urgent requests in a medical analysis laboratory: Case study. International Journal of Performance and Organizations, [S. l.], v. 2, n. 1, p. 72–82, 2023. DOI: 10.55897/ijpo.2023.01.08. Disponível em: https://www.ijpo.org/index.php/ijpo/article/view/28. Acesso em: 23 jun. 2026.